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FAQ's

QUICK SEARCH CATEGORIES FOR YOUR QUESTIONS!

Shopping cart or checkout problems? Help is here

If you have an enquiry regarding our bonus or special offers - click here

If you have an enquiry about our catalogue - click here

For all enquiries regarding payment options click here

If you wish to place just a small order or a much bigger one click here

If your enquiry is about delivery of an order click here

If you are an organic grower click here

If you have a sowing or growing problem click here
 

HOW DO I CONTACT KINGS SEEDS?

Please click here to see our contact details.
 

Are you open to the public?

Yes but Friday mornings 9am to 12 noon only. You will find us in our new building at 189 Wharawhara Road, Katikati.
 

HOW DO I CHANGE MY CONTACT DETAILS?

You are able to do this in the Member Login area.
 

DO YOU SELL GIFT VOUCHERS? How do I use my voucher?

Yes we do - click here for information on Gift Vouchers.
Due to our bonus offers, we are unable to redeem vouchers online. There are two options for you:
  • Place your order online, pay for the order with your credit card, and then post your voucher to us, noting your name and order number.  When we receive the voucher, we will process a refund to your credit card for the value of the voucher.
  • Alternatively, post your order to us along with your voucher (and payment if you are spending more than the value of the voucher).
 

WHAT HAPPENS IF MY SEED DOESN’T GROW?

When you buy something from Kings Seeds, have peace of mind that you are making a good choice.  We have a 100% Replacement Guarantee. Click here to see our guarantee to you.
Contact us to discuss any problems you may be having. 
 

DO YOU HAVE A RETAIL OUTLET IN MY AREA?

Click here for a list of stockists/garden centres in your area.
 

DO KINGS SEEDS SHARE THEIR DATABASE WITH ANYONE ELSE FOR MARKETING PURPOSES?

No & never.
 

Ready to start shopping? Let's hit the online shop!